Return Policy

At Kiady Decor Inc , all our products are custom-made based on your specific order details. For this reason, we do not accept returns, exchanges, or cancellations under any circumstances.
 
 
Please Note: All Sales Are Final
 
Each item is created with care, tailored to your preferences (e.g. design number, colors, personalization), so:
•Returns are not accepted
•Exchanges are not offered
•Cancellations are not possible once an order is placed
 
Please double-check your order before confirming your purchase.
 
 
Damaged or Incorrect Orders
 
If your item arrives damaged or we made an error in your order, please contact us within 48 hours of delivery at [email protected].
 
We may ask for photos of the damaged item and packaging. If the issue is confirmed, we’ll arrange a replacement at no extra cost.
 
 
Contact Us
 
If you have any questions before placing your order, we’re happy to help.