Return Policy

At Kiady Decor Inc , all our products are custom-made based on your specific order details. For this reason, we do not accept returns, exchanges, or cancellations under any circumstances.
 
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Please Note: All Sales Are Final
 
Each item is created with care, tailored to your preferences (e.g. design number, colors, personalization), so:
•Returns are not accepted
•Exchanges are not offered
•Cancellations are not possible once an order is placed
 
Please double-check your order before confirming your purchase.
 
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Damaged or Incorrect Orders
 
If your item arrives damaged or we made an error in your order, please contact us within 48 hours of delivery at [email protected].
 
We may ask for photos of the damaged item and packaging. If the issue is confirmed, we’ll arrange a replacement at no extra cost.
 
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Contact Us
 
If you have any questions before placing your order, we’re happy to help.